We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
Are you looking for a new challenge with the ability to progress your career and become part of an innovative company? If yes, then we have the perfect opportunity for you.
We are now looking for several Trainee Motor Claims Handlers to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women.
You could have the chance to train as a Motor Claims Handler, learning claims administration and an introduction into claims handling. The role will predominantly be office based whilst in training with the ability to work hybrid once training has been signed off.
Responsibilities include
- Handle inbound and outbound calls, including transferring.
- Create new claims on the systems where applicable, including highlighting duplicate claims.
- Complete bulk upload spreadsheets distribute, and action responses where required.
- Post triage, redirecting correspondence where required and data extracting onto the file with heightened attention to detail/accuracy.
- Manage own case load efficiently to achieve monthly targets individually and as part of a team, whilst also maintaining a high standard of quality to meet both internal and external audit requirements.
- Correspond with all relevant parties via telephone, email, or letter whilst ensuring to deliver professional standards of customer service to internal and external customers.
- Manage the repairs or total loss of the claimant’s damaged vehicle, liaising with companies, engineers and/or garages whilst proactively challenging timescales that are not being met accordingly.
- Request claim documentation and investigate the circumstances surrounding the claim accident to make an informed decision on liability and indemnity.
Core Benefits
- 25 days holiday plus Bank Holidays and Wellbeing time
- Smart casual dress
- Participation in the discretionary bonus scheme
- Opportunity to opt into flexible benefits (at a cost to you) including Private Medical Insurance and Travel Insurance
- Access to learning and development resources – including LinkedIn Learning, Coursera, Lean Six Sigma training and exams
- Free yearly eye test and discount on new frames and lenses
- Barre, Yoga, Pilates & Mindfulness virtual classes
- Plus more!
#LI-ME1
- Accuracy / Attention to detail
- Ability to embrace change
- Computer Literate
- Confident decision maker
- Customer Service
- Communication
- Determination
- Enthusiasm
- Organised
- Patience
- Target driven
- Teamwork
- Willingness to Learn
Additional Information
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
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