We are looking for a Customer Service/Data Entry professional to join our team. The successful candidate will be responsible for providing excellent customer service to our clients, as well as accurately entering data into our system. The ideal candidate will have strong communication and problem-solving skills, and the ability to quickly learn new systems and processes. We are looking for someone who is detail-oriented, organized, and has a passion for helping customers.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Enter customer data into a database accurately and efficiently.
- Maintain customer records and update them as needed.
- Troubleshoot customer issues and provide solutions in a timely manner.
- Provide customers with product information and pricing.
- Resolve customer complaints and escalate issues as needed.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Choose your own hours
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
- Tips
Experience:
- Customer service: 1 year (Preferred)
- Phone etiquette: 1 year (Preferred)
- Data entry: 1 year (Preferred)
- Typing: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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