Customer Service/Logistics


 

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At Diversified Transportation Services, we are a cost leader providing supply chain solutions for over 30 years and 2 million-plus shipments. As a third-party logistics and technology-based provider, we aim to be cost-efficient while meeting our client’s ever-changing needs. We are the clear leader when it comes to exceeding clients’ expectations with our experienced operational staff and sales professionals.

Responsibilities:

  • Coordinating freight movement
  • Excel at Customer Service
  • Offer a variety of logistic services over the phone and email.
  • Promote Diversified Transportation Services to potential clients
  • Effective marketing and promotion of Diversified Transportation Services to potential clients
  • Negotiate Rates
  • Follow up with customers and providers to sell, answer questions, and offer solutions
  • Act as a consultant to DTS clients
  • Provide assistance to management, clients and the sales team

What we are looking for

  • A team player, helpful and cooperative
  • Excellent and verbal communication skills
  • Solid PC/Workstation skills, including Microsoft Word, Excel and Outlook
  • Strong Problem-Solving Skills
  • Sales and customer service experience is/are a plus
  • Ability to build rapport quickly and easily over the telephone
  • Ability to handle objections

Education/Experience

  • Bachelor's (Preferred, but not required)

Why Join Our Team?

  • Advancement Opportunities
  • Bonuses
  • Commission Pay
  • Profit-Sharing
  • Medical and Life insurance
  • Paid Sick and Vacation
  • Paid Major holidays
  • FSA, DDC, and Voluntary Insurance Plans
  • Employee Discount Program
  • Casual Dress Code
  • Ongoing training
  • Discount Dental

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Torrance, CA 90502: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Supply chain: 1 year (Preferred)

Work Location: In person

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